To check your Jordan eVisa status, visit the Ministry of Interior portal at eservices.moi.gov.jo, select Visa Search, enter your application reference number and CAPTCHA code, then click Search. Your current status appears on screen immediately.
The MOI portal requires your application reference number, passport details, and a browser meeting its technical specifications (Safari, 768 × 1366, Adobe Reader). The portal displays four Jordan eVisa statuses: Approved, Under Review, Returned for Amendment, or Rejected. Each outcome requires a specific next step – from downloading the approval notice to correcting and resubmitting.
How to Track Your Jordan eVisa Status on the MOI Portal
Check your Jordan eVisa status by selecting Visa Search on the MOI portal, entering your application reference number, and completing CAPTCHA verification.
What Information You Need Before You Start
- Application reference number from your confirmation email
- Passport number and date of birth
- Stable internet connection
- Safari browser recommended; optimal resolution 768 × 1366 pixels
- Adobe Reader installed for document viewing
Step-by-Step Walkthrough on the MOI Portal
Open eservices.moi.gov.jo
Open eservices.moi.gov.jo in your browser.
Locate and select the Visa Search option
Locate and select the Visa Search option on the homepage.
Enter your application reference number
Enter your application reference number into the lookup field.
Complete the CAPTCHA security check
Complete the CAPTCHA security check exactly as displayed.
Click Search
Click Search – your Jordan eVisa status result appears immediately on screen.
Track via the MOI Mobile App
The MOI mobile application (iOS and Android) mirrors the portal flow, syncs with your registered account, and lets you check your Jordan eVisa status using your application ID at any time.
Where to Find Your Jordan eVisa Application Reference Number
The Jordan eVisa application reference number arrives by confirmation email immediately after submission and is required for every status lookup on the MOI portal.
- Confirmation email – sent to your registered inbox right after you submit your Jordan eVisa application.
- Alphanumeric code – the reference number is a string of letters and numbers; copy it exactly as shown.
- Check all folders – if the email is not in your inbox, search SPAM, Promotions, and All Mail before contacting support.
- Save it – take a screenshot or note the code so you can retrieve your Jordan eVisa status without re-searching email.
Lost Your Application Reference Number – What Now?
If the confirmation email cannot be found, search every email folder and review your payment history for the transaction record. If the code remains unrecoverable, contact the MOI helpdesk directly:
- MOI Phone: +962 6 569 1141
- MOI Fax: +962 6 560 6908
- Technical Support Phone: 06-55008080
- Technical Support Email: [email protected]
- MOI Address: Arjan, Amman, Jordan | PO Box 100, Amman 11118, Jordan
How to Reset Your MOI Portal Password
If you cannot log into your registered account, use the password reset link on the MOI portal login page. Should the reset fail, contact Technical Support at 06-55008080 or [email protected], or call the MOI general line at +962 6 569 1141. The MOI operates Sunday to Thursday, 8:00 AM to 3:00 PM (GMT+3).
What Does Each Jordan eVisa Status Result Mean?
The MOI portal shows four Jordan eVisa statuses: Approved, Under Review, Returned for Amendment, and Rejected, each requiring a distinct next step.
| Status | Meaning | Next Step | Typical Timeframe |
|---|---|---|---|
| Approved | Visa granted and emailed | Download PDF, print, carry to port of entry | Valid 90 days, max stay 30 days |
| Under Review | Government authorities evaluating | Wait; submit supporting documents if requested | 3-5 working days single / 5-10 working days multiple |
| Returned for Amendment | Specific corrections needed before decision | Fix errors and resubmit | Varies by correction speed |
| Rejected / Cancelled | Application denied or closed | Reapply with corrections or apply for sticker visa at embassy | Terminal |
Approved: Download and Print
The confirmed Jordan eVisa is delivered to your registered email. Present a printed or digital copy at the port of entry.
Under Review: How Long to Wait
The MOI portal shows “Under Review” while authorities evaluate your Jordan eVisa file. Processing takes 3-5 working days (single entry) or 5-10 working days (multiple entry). Apply 1-2 weeks before departure.
Returned for Amendment vs Rejected: Key Differences
| Aspect | Returned for Amendment | Rejected |
|---|---|---|
| Cause | Specific corrections needed | Application denied by authorities |
| Fixable? | Yes | No |
| Next Step | Amend and resubmit | Apply for sticker visa at embassy |
Jordan eVisa Processing Time in 2026
Jordan eVisa processing in 2026 takes 3-5 working days for single-entry tourist visas and 5-10 working days for multiple-entry tourist and business visas. The MOI portal does not publish a fixed statutory turnaround; times reflect reported typical durations. Processing may take longer if government authorities request additional verification or supporting documents. Apply at least 1-2 weeks before departure.
Jordan eVisa Status Check Not Working? Troubleshooting Tips
Common Jordan eVisa status check failures include incorrect reference numbers, unreadable CAPTCHA codes, and browser issues – each with a specific fix.
- Incorrect reference number – re-check your confirmation email for the exact code; typos or wrong formatting prevent the lookup from returning a result.
- Unreadable CAPTCHA – refresh the CAPTCHA image to generate a new one and enter it exactly as displayed.
- Portal not loading – use Safari as the recommended browser, set your screen resolution to 768 × 1366 pixels, ensure Adobe Reader is installed, and clear your browser cache.
- Wrong date format or passport details – match every field exactly as entered on your original Jordan eVisa application.
- Portal downtime – the Ministry of Interior operates Sunday to Thursday, 8:00 AM to 3:00 PM (GMT+3); avoid checking during Jordan’s weekend (Friday-Saturday) or public holidays.
After Approval: Documents You Need at Jordan’s Border
Once your Jordan eVisa is approved, download the PDF from your registered email or the MOI portal and print a hard copy or save a digital copy. Your passport must have at least six months of remaining validity. The approved Jordan eVisa is valid for 90 days from the date of issuance, with a maximum stay of up to 30 days. A transit eVisa is valid for 3 days with a maximum stay of 3 days.
Which Border Crossings Accept eVisas?
- ✅ Queen Alia International Airport
- ✅ King Hussein / Allenby Bridge
- ✅ Sheikh Hussein Bridge
- ✅ Wadi Araba Crossing
Verify current entry requirements on the MOI portal before travel.
This guide was fact-checked against the MOI portal interface (last updated 09/11/2025). The MOI e-services platform is developed by Echo Technology and forms part of Jordan’s e-government programme. This is an informational guide for travellers, not a government service.
FAQ: Tracking Your Jordan eVisa Status
How long does it take to get a Jordan eVisa approved in 2026?
Standard processing takes 3-5 working days (single-entry tourist) or 5-10 working days (multiple-entry tourist and business). Processing may take longer if government authorities request additional verification. Apply at least 1-2 weeks before departure.
Can I check my Jordan eVisa status without an application reference number?
The MOI portal requires the application reference number. Third-party tools (e.g., Atlys) may use passport number, name, and date of birth, but they are not the government portal. If lost, search email folders or contact the MOI helpdesk at +962 6 569 1141.
Is it safe to enter my passport number on the MOI eVisa portal?
Yes. The MOI portal uses SSL encryption and is part of Jordan’s e-government programme.
What should I do if my Jordan eVisa is rejected?
You may reapply with corrected information through the MOI portal or apply for a sticker visa at the nearest Jordanian embassy or consulate.
Can I check a Jordan eVisa applied for at the embassy?
Embassy-submitted Jordan eVisa applications cannot be tracked through the MOI portal. Contact the specific Jordanian embassy or consulate where you applied; most have access to the electronic system.
Do I need to print my approved Jordan eVisa before travelling?
Either a printed hard copy or a digital soft copy is accepted at the port of entry. The approved Jordan eVisa is delivered to your registered email inbox.
How do I track my child’s Jordan eVisa application?
Each Jordan eVisa application, including minors, receives its own individual reference number. Track the child’s application separately on the MOI portal. For assistance, contact the MOI helpdesk at +962 6 569 1141.
Will I receive a refund if my Jordan eVisa is rejected?
The MOI portal does not explicitly guarantee refunds for rejected Jordan eVisa applications. Fee-exempt categories remain exempt. Contact MOI support at +962 6 569 1141 for your specific case.
Can I check my Jordan eVisa status using Jordan Pass?
The Jordan Pass does not host its own visa tracking system. Track the associated Jordan eVisa application on the MOI portal using the reference number provided during Jordan Pass registration.
How long is a Jordan eVisa valid after it is approved?
An approved Jordan eVisa is valid for 90 days from the date of issuance, with a maximum stay of up to 30 days. A transit eVisa is valid for 3 days.
